At Deep Bear Sleep we harvest our own natural honey from the network of over 200 Bee Farms across NY/NJ area. Each harvest is unique and natural and as a small company we keep things as fresh as possible.
Normally, it takes 4-5 business days to process and ship out the order and then about 3-5 days to be delivered to you.
Once it is shipped you, you'll receive a tracking number, allowing you to track your package online.
We think you'll love Natural Organix LLC as much as we do, but if for any reason you're not completely satisfied, please contact us at: email@example.com or by phone at: 718-676-9454 within 365 days of receipt, even if the container is empty.
At Deep Bear Sleep we are so sure that you will love our products, that we offer a 100% money back guarantee for 365 days. This isn’t your typical money back guarantee, because it’s truly a no questions asked guarantee.
No questions asked, means no questions asked.
If you want to return your product within 365 days we will take it back. The following are acceptable reasons for a return:
- You don't like the taste
- You don't like the quality of the product for any reason
- You buy it as a gift for your boyfriend/girlfriend, but he/she breaks up with you
- You consumed the whole product and don’t need it anymore
- Your dog licks out half of the jar
- You drop the product on the floor and it shatters, spills, breaks or magically disappears
- Zombies wiped their brains on it
Once your return is received, we will send you an email to notify you that we have received your returned item and processed a refund. Please allow 7-10 business days for the funds to return to the original source of payment.
If during the time of your refund, you've replaced or lost your card - do not worry, the returned funds will automatically transfer over to your newly issued card.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
To return your product, you should mail your product to: Natural Organix LLC, 2674 Gerritsen Ave, New York NY 11229, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.